workplace spanish workplace spanish
workplace spanish workplace spanish
 

LEARNING KIT includes
Manual, Audio CD and
Click It® CD-ROM or Download

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Download PDF eBook Manual - $9.99
Download Matching MP3 Audio - $6.99

GO TO DOWNLOAD ORDER PAGE

 

SPANISH for GOVERNMENT SERVICES

More efficient services for Spanish-speaking citizens and businesses . . .

"Workplace Spanish® for City & County Government" is a customer service program designed to help improve service, efficiency, and communication with Hispanic citizens and businesses. It has been used by more than 3,000 municipal & county employees across the country including the cities of Atlanta, Wichita, Columbus, OH, and Memphis, TN. 

The 51-page manual, audio CD and Click It® CD-ROM contain over 800 key terms & expressions organized into the topics listed below. No grammar to learn, no rules to memorize, no prior Spanish training is necessary.
 

CHOOSING MATERIALS

  1. LEARNING KITS - include the learning manual, audio CD and Click It® CD-ROM

  2. eBOOK & Audio Download - download manual as PDF eBook - matching audio available

  3. LICENSE- our Government learning programs can be licensed for city-wide use

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PRICES, ORDERS, SAMPLES

TABLE OF CONTENTS

1. Introduction:

  • Program Objectives
  • Learning Suggestions
  • Culture & Language Tips
  • Spanish & Phonetic Pronunciation

2-A.  The Basics

  • Meeting & Greeting Expressions
  • Explanations & Questions
  • Days - Months
  • Time & Timing
  • Numbers - Money - Payments

2-B.  Serving Citizens

  • Licenses & Payments
  • Service Phrases
  • Citizen Questions
  • Office Hours & Locations
  • Applications & Forms & Troubleshooting

2-C.  Specific Services

  • Safety & Park Rules
  • Pool & Swim Rules
  • Water Leaks & Problems
  • Trash & Recycling
  • Street Repairs
  • Library Services

3.  Practice Conversations
4.  Drills for Skills Quiz Section
5.  Alphabetical Keyword List
 

NOTE FOR DOWNLOAD CUSTOMERS
-  eBook include all contents above
-  Audio covers sections 1 thru 3

workplace spanish