workplace spanish workplace spanish
workplace spanish workplace spanish

 Download PDF eBook Manual - $9.99
MP3 Matching Audio Tracks -  $6.99

GO TO DOWNLOAD ORDER PAGE

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Printed manual and audio CD
 available by Special Order
(minimum order of 12)

 

SPANISH for HOTELS & HOSPITALITY

Improve Communication - Teamwork - Productivity

Developed specifically for hotels, motels and other hospitality properties where basic, effective Spanish is necessary to improve communication and teamwork with Hispanic associates -- resulting in higher quality service and operations.  No grammar to learn, no rules to memorize, no prior Spanish training is necessary.

The 74-page manual and audio tracks contain more than 1,200 Spanish terms & phrases used in everyday conversation and in the hospitality workplace.  Materials are appropriate for both group instruction and individual learning.  (We also offer a separate learning program for Restaurants & Food Service.)

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CHOOSING MATERIALS  FOR THIS PROGRAM

  1. eBOOK - download manual as PDF eBook - matching audio available

  2. SPECIAL ORDER - printed manual & audio CD available with minimum order of 10

  3. LICENSE- program materials can be licensed for company-wide usage

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PRICES, ORDERS, SAMPLES

 

TABLE OF CONTENTS - 74 pages / 1,200 terms & expressions

1. Introduction
  • Objectives & Learning Suggestions
  • Culture & Language Tips
  • Spanish & Phonetic Pronunciation

2-A.  Basic Expressions

  • Meeting & Greeting
  • Language Expressions
  • Common Terms & Questions
  • Directions & Locations
  • Numbers & Measures // Colors
  • Time & Timing
  • Days - Months - Dates

2-B.  Hiring & Supervision

  • Interviewing & Scheduling
  • Handling Telephone Calls
  • Rules & Expectations
  • Instructions & Standards
  • Safety // Accidents & Emergencies
2-C.  Hotel Functions
  • Hotel Departments and  Locations
  • Gift Shop and Breakfast Service
  • Room Items and Furnishings
  • Housekeeping
  • Laundry & Maintenance

3.  Practice Conversations
4.  'Drills for Skills' Quiz Section
5.  Alphabetical Keyword List

NOTE FOR DOWNLOAD CUSTOMERS
-  eBook download includes all contents
-  Audio download includes sections 1 - 3

 

workplace spanish