workplace spanish workplace spanish
workplace spanish workplace spanish
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LEARNING KIT includes
Manual, Audio CD
and Click It® CD

 

WORKPLACE SPANISH® for STATE LOTTERIES

CLEARANCE SALE - ONLY $9.88 EACH (limited quantities)

Developed specifically for state lottery associates in sales, marketing and customer service.  The objective of the program is to help English speakers connect and communicate with Hispanic retailers and lottery players to build sales, promote goodwill and process payouts efficiently.

The 50-page manual, audio CD and Click It® CD-ROM contain over 600 key terms and expressions that will promote better lottery sales to Hispanic retailers and smoother operations working with players.  It was developed from our class training with the Georgia Lottery Corporation.  No grammar to learn, no rules to memorize, no prior Spanish experience necessary.

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CHOOSING Workplace Spanish® MATERIALS  

  1. LEARNING KITS - include the learning manual, audio CD and Click It® CD-ROM

  2. LICENSE - program materials can be licensed for groups of 25 or more

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PRICES, ORDERS, SAMPLES

 

 

TABLE OF CONTENTS

1. Introduction

  • Program Objectives
  • Learning Suggestions
  • Culture & Language Tips
  • Spanish & Phonetic Pronunciation

2-A. Conversational Expressions

  • Meeting & Greeting
  • Language Questions
  • Numbers & Money
  • Days - Months - Dates
  • Time & Timing
     

2-B. Lottery Expressions

  • Front Desk & Office Locations
  • Prize Explanations
  • Lottery Prizes
  • Talking with Business Owners
  • Lottery Applications
  • Marketing Events

2-C. Customer Service Terminology

  • Helpful Service Phrases
  • Common Terms & Colors
  • Telephone Calls
  • Reception & Appointments
  • Applications

3.  Practice Conversations
4.  'Drills for Skills' Quiz Section
5.  Alphabetical Keyword List
 

workplace spanish